July 9, 2010

Check out my HipstaPrint

Shot with my Hipstamatic for iPhone
Lens: John S
Flash: Off
Film: Kodot Verichrome

Sent from my iPhone

July 7, 2010

Tech Support for my Dad on his 75th Birthday

Tech support session with my father tonight. He just got his new iPhone 4.

Dear xxxxx xxxxxx,

The password for your Apple ID xxxxxxxx@gmail.com has been successfully reset.

If you believe you have received this email in error, or that an unauthorized person has accessed your account, please go to iforgot.apple.com to reset your password immediately. Then review and update your security settings at myinfo.apple.com >

Questions? There are lots of answers on our FAQ page >

Thanks,
Apple Customer Support

My Dad:

Vot does zis mean?

Me:

this is good news. it just looks like you reset the password to your original account.

Try logging in with your appleID, which is your email address. I have no idea what your password is.

then read the attached document, chapter 23, especially page 191 [inserted apple iphone pdf instruction manual attachment]

then try to download some of the apps you want. apps you own shouldn't charge you.

David

My Dad

Hi Dave,
Thanx for help with iPhone. I'm getting there but there's a lot of dead ends on the way. I synced like the itune instructions said and thought I would get the contents of my old fone transferred to my new one but all I got were the photos, I can now purchase apps (freebies so far) cause I updated my itunes account to my current credit card. There's a blood pressure program that goes back a year and a half that I want to keep. (1/2 of zis letter just vanished when I tried to send it and had to re-enter gmail cause my connection quit....?) Also there's an X-Plane app that I paid $10 for and don't wan to buy again. Also I don't know WHERE I'm supposed to log in with my apple id.
When u have time call and help me sync my fucking computer with my iPhone. Thanks!
Love,
Dad

about 15 minutes later....

Hi Dave,    (Here's the original letter that just popped up out of nowhere.)
Thanx for help with iPhone. I'm getting there but there's a lot of dead ends on the way. I synced like the itune instructions said and thought I would get the contents of my old fone transferred to my new one but all I got were the photos,   I can now purchase apps (freebies so far) cause I updated my itunes account to my current credit card. There's a blood pressure record on my old fone going back a year and a half and I want to keep that.   Plus an X-Plane app that I paid $10 for and don't want to buy it again. It was a lousy program but maybe it'll work better on the new phone. Also can I continue to sync both iPhones on my PC or wil that mess up something? Also on the new itunes format the apps all vanished. If u have time call me when u can and maybe u can fix my fucking iPhone-computer connection
Thanx!
                                  Love,
                                                  Dad
PS. I don't know WHERE I'm supposed to "log in" as you suggested.

Me:

I call him as I walk over to my friend Ryan and Therese's place. I'm shocked that he got the wi-fi working at home, and that he was able to login to itunes and download some free apps (you need to do a lot to get that working). And today is his 75th birthday! He's apparently got old apps with Data on his 1st Gen iphone that didn't come over when he synced his new iphone 4. I told him to try to re-sync the old iphone and make sure all the old apps transfer, then sync again with the new 4G and prey the apps come over. I commiserate with him about how in both of our experiences, iTunes does crazy random things. His music vanashed, but I assured him (hopefully) he has all his music on his drive, and itunes isn't seeing it. And when you sync, random things happen like you lose apps, and some pics transfer, and others don't. He was happy to know his geeky tech savy "computer guy" son (as he calls me) also has iTunes issues. He then complained that Best Buy didn't give him his charging cable when he left the store, and will not be going back there for a long time. He said the Apple store has a guy that sits there all day and tests facetime for people that don't have 4G friends to test with. I try to help him move the iPhone user guide pdf over to his desktop, but firefox or adobe has a lock on the file. Closing the file with the pdf doesn't help. He wants to restore X plane which was 10 dollars (a lot for my dad and and especially iphone app). I assure him that if he downloads it with his original appleID (his email address) he will feel like he's paying, but then iTunes won't charge him. He was nervous, but said he'd gamble it tonight and see what happens. Hope you got Xplane download again for "free" tonight dad!

Happy Birthday Dad!! And No I won't fix your fucking computer :)

Love,

David